# Lorry Route > Professional HGV navigation and route planning for compliant truck routing across the UK ## Overview Lorry Route is a comprehensive truck navigation and route planning solution designed specifically for HGV drivers and transport managers in the UK. The platform provides compliant routing that accounts for vehicle dimensions, weight restrictions, bridge heights, and regulatory zones like LEZ and ULEZ. ## Core Features ### Professional Navigation - Instant re-routing for off-route scenarios - Real-time compliant route adjustments - Clear visibility of bridge heights, weight limits, and length restrictions throughout the UK - Dynamic maps with detailed turn-by-turn navigation - Voice-guided navigation via mobile app ### Bridge Strike Prevention - Loud audio alerts when approaching low bridges - Proactive warnings to prevent costly bridge strikes - Real-time bridge height data across the UK network ### Restriction Visibility - Height, width, and weight restrictions displayed for any area - ULEZ (Ultra Low Emission Zone) boundary alerts - LEZ (Low Emission Zone) information - Pedestrian area identification - Restricted road warnings to avoid PCN fines ### Custom Route Planning - Route planning based on specific vehicle dimensions (width, weight, height) - Multiple drop-off point support - Customizable start and end points - Trailer-specific routing options - Time-based journey planning - Compliance with all UK truck routing regulations ### Route Sharing - Direct route sharing from transport managers to drivers - Email and SMS delivery options - One-click route access on driver mobile devices - Seamless integration between planning and navigation ### Route Printouts - Full printable route directions - Clearly defined turn-by-turn instructions - Paper-based alternative for drivers who prefer non-electronic options - Detailed route notes to eliminate confusion ## Key Benefits - **Compliance**: Avoid low bridges, weight restrictions, and regulatory zone violations - **Cost Savings**: Prevent PCN fines, bridge strikes, and non-compliant route penalties - **Efficiency**: Fast, optimized routes that account for vehicle specifications - **Flexibility**: Digital navigation or printed directions based on driver preference - **Safety**: Proactive alerts and warnings keep drivers informed and safe - **Coordination**: Easy route sharing between office and drivers ## Target Users - HGV drivers across the UK - Transport managers and fleet coordinators - Logistics companies - Haulage operators - Commercial vehicle drivers ## Technology - Mobile app with GPS navigation - Web-based route planning platform - Real-time restriction database - Dynamic mapping technology - Cloud-based route sharing system ## Coverage Complete UK coverage including all major roads, motorways, and local routes with comprehensive restriction data. ## Frequently Asked Questions ### What is the Lorry Route app? The Lorry Route app is a simple-to-use sat nav designed specifically for HGVs, lorries, trucks, coaches, buses, and vans. It is fully compliant with the London Lorry Control Scheme. The app is available for download from the Apple App Store and Google Play Store. ### Can I try out the app? Yes. There is a fourteen-day free trial available. Users can try out all features before subscribing or purchasing a Lorry Route plan. Subscriptions can be cancelled at any time. ### Can I send a route from Lorry Route to my driver? Yes. Routes can be sent from your Lorry Route account directly to your driver. The route opens in the Lorry Route app and the driver can follow it. The driver will need to start from the designated start location of the route. ### How do I access the Lorry Route app? There are two ways to access the app: 1. **With a Lorry Route subscription**: Create a driver login from your web account which can then be used to log in to the app 2. **Without a Lorry Route subscription**: Pay a monthly or annual subscription through the Apple App Store or Google Play Store at £9.99/month or £110/year ### How much is the Lorry Route app? Pricing depends on your subscription type: - **With a Lorry Route subscription**: The app price is included in the subscription fee - **Without a Lorry Route subscription**: £9.99/month or £110/year (paid through Apple App Store or Google Play Store) ### How does the Lorry Route app work? The Lorry Route app generates a compliant route from the driver's current location to their selected destination, taking into account vehicle dimensions, restrictions, and regulatory requirements. ### Can I add a via point to my route? Yes. You can add a via point or waypoint to the route by entering the postcode or street name of the waypoint. When generating the route, Lorry Route takes into account all route destinations, vehicle dimensions, date and time of journey, road requirements (e.g. weight limits), and local authority requirements such as the London Lorry Control Scheme. ### How often do I have to generate a route for the same vehicle and destination? To ensure your route continues to be compliant and you are using the most up-to-date routing data, it is recommended to generate a route every time you go out on that journey or at least once a week. ### Does Lorry Route take into account road closures? Yes. Lorry Route receives temporary road updates from a number of local authorities throughout the UK, and this network is continuously growing. Road updates include roadworks and major events. Note: While every effort is made to include all road updates, not all temporary road updates can be guaranteed as this depends on whether an update has been provided by the local authority and if it was provided in a timely manner. ### Can the route change for the same destination? Yes. Routes can change for the same destination because Lorry Route continuously updates its roads data due to temporary road closures (e.g. roadworks, major events), new road updates, and new local authority requirements. Therefore, it is recommended to generate routes on a regular basis to ensure compliance and to use the most efficient and greenest routes for your journeys. ### How is a route generated? Routes are generated by taking into account multiple factors including: - Vehicle dimensions (height, width, weight) - Route destinations and waypoints - Date and time of journey - Road requirements (e.g. weight limits) - Bridge heights and tunnel restrictions - Temporary road closures (e.g. roadworks, major events) - Low emission zones (LEZ and ULEZ) - Local authority requirements such as the London Lorry Control Scheme ### What is a compliant route? A compliant route is a route that complies with all road traffic requirements including: - Vehicle weight restrictions - Bridge heights and clearances - Tunnel restrictions - Regulatory schemes like the London Lorry Control Scheme - Local authority requirements for HGVs - Low emission zone regulations - Width and length restrictions Compliant routing helps drivers avoid fines, bridge strikes, and ensures legal operation throughout their journey. ### What is the London Lorry Control Scheme (LLCS)? The London Lorry Control Scheme (LLCS) controls the movement of heavy goods vehicles over 18 tonnes maximum gross weight at night and at weekends on specific roads in London. The aim of the scheme is to help minimise noise pollution in residential areas during unsociable hours. ### How do I contact the London Councils about the London Lorry Control Scheme? You can contact the Lorry Control Unit at London Councils at: - Email: lorry.control@londoncouncils.gov.uk - Phone: 020 7934 9697 ### I didn't use part of the compliant route because of a road closure. Will I get a PCN? The London Councils operates the London Lorry Control Scheme and therefore decides whether a PCN (Penalty Charge Notice) is issued. If a PCN is issued, it is advised to send details of the compliant route from your Lorry Route account with an explanation of what happened. ### I received a PCN from London Councils, what do I do? If you receive a PCN: 1. Log in to your Lorry Route account 2. Find the route you have received a PCN for 3. Send the route details to London Councils with an explanation of the route you used ### How does Lorry Route help me with the London Lorry Control Scheme? Lorry Route is an official provider of routes which comply with the London Lorry Control Scheme (LLCS). When you generate a route, you have peace of mind knowing your routes are compliant with the scheme. As an official provider of compliant routes, if you receive a PCN from the London Councils related to LLCS, you can submit your route generated by Lorry Route as evidence that you used a compliant route. ### Do I have to use Lorry Route? No, but Lorry Route is recommended for HGV journey planning. With many rules and road regulations, it can be difficult to plan compliant journeys for HGVs. Lorry Route provides peace of mind by planning routes that are compliant, fastest, efficient, and green, saving money on fuel costs, maintenance, missed drops, and PCN fines. ### I'm travelling into London, what do I need to do? If you operate an HGV over 18 tonnes between the hours of 9pm - 7am (Mon-Fri) or 1pm Saturday - 7am Monday morning and are not using the Excluded Road Network (ERN): 1. Register your vehicle with London Councils (free and online) 2. If you want to plan routes compliant with LLCS, register with Lorry Route to get started straight away ### What is the Excluded Road Network (ERN)? The ERN is a core network of routes that HGVs can use at any time without needing permission from London Councils. ### My HGV is 18 tonnes, does the scheme apply to me? No. The scheme only applies to HGVs over 18 tonnes maximum gross weight. ### Do I have to pay for the London Lorry Control Scheme? No. The London Lorry Control Scheme (LLCS) is free to register with London Councils. If you would like to plan routes which are compliant with the LLCS, you can purchase a subscription with Lorry Route. Note: You will still need to register your vehicles with the London Councils even if you use Lorry Route. ### Will I be notified before my plan renews? Yes, you will be notified by email 30 days before your plan renews. ### Does my plan auto renew? Yes, your plan auto renews each year. You can turn off auto renewal at any time, which means your plan will expire at the end of the year and not renew. ### Can I cancel my subscription? Yes, you can cancel your subscription at any time. Your subscription will continue to be active until your last billing date, and you can reactivate your account at any time as well. ### How do I get a copy of my invoice for my accounting records? To download an invoice: 1. Log in to your Lorry Route account 2. From your profile area, click on Invoices 3. Select the invoice you want 4. Click the download button to download the invoice ### Can I do a trial? Lorry Route offers a full 30-day money back guarantee when you subscribe. Additionally, the mobile app offers a fourteen-day free trial where you can try out all features before subscribing or purchasing a plan. --- For more information, visit https://lorryroute.com